Terms and Conditions

Welcome to the Renaissance Rewards Loyalty Program! By joining and participating in the program, you agree to the following terms and conditions:

Membership

• Membership in the loyalty program is free and open to all festival attendees aged 18 or older.
• Each member is allowed one account. Duplicate accounts may result in disqualification.
• Membership and rewards are non-transferable and linked to your account only.

Earning Points

• Points are earned through eligible purchases, including tickets, artisan goods, food, and drinks at the festival.
• Special promotions may offer bonus points during specific events or purchases.
• Points are calculated on the purchase amount before taxes and fees.

Redeeming Points

• Points can be redeemed for rewards such as discounts, merchandise, or exclusive experiences as outlined on the website.
• Rewards are subject to availability and may change without prior notice.
• Points have no cash value and cannot be exchanged for money.

Expiration and Cancellation

• Points expire one year from the date they are earned.
• The Renaissance Rewards reserves the right to cancel or modify the loyalty program at any time.
• Violation of program terms may result in account termination and forfeiture of points.

Privacy

• Your personal information will be used solely for the administration of the loyalty program.
• We are committed to protecting your privacy and will not share your data with third parties without your consent.

Contact

If you have any questions or concerns about the loyalty program, please contact us at support@emailaddress.com.

By participating in the loyalty program, you acknowledge that you have read and agreed to these terms and conditions.

FAQ

Privacy Policy

At Renaissance Rewards, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you participate in our loyalty program.

Information We Collect

• Personal Information: Name, email address, phone number, and mailing address provided during registration.
• Transaction Information: Details of purchases, including date, amount, and items bought, for earning loyalty points.
• Technical Information: IP address, browser type, and device information for website functionality and security.

How We Use Your Information

• To manage your loyalty program account and track points and rewards.
• To communicate with you about updates, special offers, and promotions.
• To improve the functionality and user experience of our website.
• To comply with legal obligations or enforce our terms and conditions.

How We Protect Your Information

• We implement industry-standard security measures to protect your personal data from unauthorized access or disclosure.
• Your data is stored securely and is accessible only to authorized personnel.

Sharing Your Information

• We do not sell or rent your personal information to third parties.
• We may share your information with trusted service providers to facilitate program operations, such as email communications or payment processing, under strict confidentiality agreements.
• Your data may be disclosed if required by law or to protect the rights and safety of our users or the festival.

Your Choices

• You can update your personal information by logging into your account or contacting us directly.
• You may opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us.
• You can request the deletion of your account and associated data by reaching out to our support team.

Children's Privacy

Our loyalty program is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware of any such data, we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the "Last Updated" date at the top. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

Email: privacy@emailaddress.com

Address: Renaissance Rewards, 12600 Dixie Hwy, Holly, MI 48442

By participating in our loyalty program, you agree to the terms of this Privacy Policy.